Effective Date: 09/01/2025
Website: getfen.com

These Terms and Conditions (“Terms”) govern your access to and use of the RT Labs website and the purchase of products from RT Labs (“RT Labs,” “Company,” “we,” “us,” or “our”). By using this website or purchasing any products, you agree to be legally bound by these Terms.

If you do not agree, you must not use this website.

1. Eligibility

By accessing this website or placing an order, you represent and warrant that:

• You are at least 18 years old (or older if required by your state or profession).

• You are legally permitted to purchase, possess, and handle the products offered.

• You are purchasing on behalf of a laboratory, institution, business, or research organization, or as an individual operating in a professional research capacity.

• You are purchasing strictly for legitimate laboratory, research, analytical, or forensic purposes — not for personal, recreational, or consumer use.

RT Labs reserves the right to refuse service or cancel orders at its sole discretion.

2. Strictly for Research Use Only

All products sold by RT Labs are:

• Intended solely for laboratory research purposes

• NOT for human consumption

• NOT for veterinary use

• NOT for medical, diagnostic, or therapeutic use

• NOT dietary supplements, food additives, drugs, or cosmetics

Products sold by RT Labs have not been evaluated or approved by the U.S. Food and Drug Administration (FDA) unless explicitly stated otherwise.

By purchasing, you confirm that you are trained in laboratory procedures or are operating under the supervision of a qualified professional.

3. Compliance With U.S. Laws

You are solely responsible for ensuring your purchase and use comply with all applicable laws and regulations, including but not limited to:

• The Controlled Substances Act (CSA)

• The Federal Analogue Act (21 U.S.C. § 813)

• U.S. Department of Transportation (DOT) regulations

• All applicable state and local laws

RT Labs makes no representation that any product is legal in every U.S. jurisdiction. Orders may be refused or canceled if we believe they may violate any law or regulation.

4. No Medical or Drug Claims

All information provided on this website is for educational and research reference purposes only. Nothing on this site constitutes:

• Medical advice

• Safety guidance for human use

• Dosage information

• Claims of therapeutic or health benefits

RT Labs does not market or sell products as drugs, medicines, or supplements.

5. Assumption of Risk

Research chemicals may present serious health and safety risks if mishandled.

By purchasing from RT Labs, you acknowledge and agree that:

• You understand the hazardous nature of laboratory chemicals

• You are trained in safe handling, storage, and disposal procedures

• You will use appropriate laboratory containment and protective measures

You assume all responsibility and risk associated with the handling and use of products.

6. Orders and Verification

All orders are subject to review and acceptance. RT Labs may:

• Request identity verification

• Request institutional or research affiliation details

• Request a description of intended research use

• Refuse or cancel any order at any time

Providing false or misleading information may result in permanent refusal of service and possible reporting to authorities if required by law.

7. Pricing and Payment

• All prices are listed in U.S. Dollars (USD)

• Payment must be received before shipment

• Prices may change without notice

Customers are responsible for any applicable state or local taxes.

8. Shipping (United States Only)

RT Labs ships only within the United States and reserves the right to refuse shipment to any state, county, or locality where products may be restricted.

Shipments are made in compliance with applicable DOT regulations where required. Once an order has been transferred to the carrier:

Title and risk of loss pass to the customer.

RT Labs is not responsible for:

• Carrier delays

• Delivery issues due to incorrect addresses

• Packages lost, delayed, or damaged in transit

Customers are responsible for ensuring they can legally receive and possess materials at the delivery location.

9. Returns and Refunds

Due to the sensitive nature of research chemicals:

• All sales are final unless the product is damaged, defective, or incorrect

• Claims must be made within [2] days of delivery

• RT Labs may require photographic evidence or return of product before issuing a replacement or refund

Unauthorized returns will not be accepted.

10. Limitation of Liability

To the maximum extent permitted under law, RT Labs shall not be liable for:

• Misuse of products

• Improper handling, storage, or disposal

• Injury, loss, or damage arising from use

• Indirect, incidental, special, or consequential damages

RT Labs’ total liability shall not exceed the amount paid for the specific product giving rise to the claim.

11. Washington Consumer Protection Compliance

RT Labs sells products strictly for professional laboratory and research use. Our products are not marketed to the general public for personal, household, or recreational use.

Nothing on this website is intended to constitute a consumer good, dietary supplement, drug, or medical product under Washington or federal law.

You agree that you are purchasing in a professional or research capacity, not as a retail consumer.

12. Indemnification

You agree to indemnify, defend, and hold harmless RT Labs, its owners, employees, and affiliates from any claims, liabilities, damages, or expenses arising from:

• Your misuse of products

• Your violation of any law or regulation

• Your breach of these Terms

13. Prohibited Uses

You expressly agree that you will not:

• Use any product for human or animal consumption

• Use products in the manufacture of illegal substances

• Misrepresent your identity or research purpose

• Resell products without written authorization from RT Labs

14. Intellectual Property

All website content, including text, graphics, logos, and data, is the property of RT Labs and may not be copied, reproduced, or distributed without written permission.

15. Privacy

Your use of this website is also governed by our Privacy Policy: [Insert Link]

16. Right to Refuse Service

RT Labs reserves the right to refuse service, cancel orders, or terminate accounts at any time for suspected:

• Illegal activity

• Misuse of products

• Violation of these Terms

17. Disclaimer of Warranties

All products and website content are provided “as is” and “as available.” RT Labs makes no warranties, express or implied, including:

• Merchantability

• Fitness for a particular purpose

• Accuracy or completeness of product data

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to conflict of law principles.

19. Dispute Resolution and Jurisdiction

Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Washington State, and you consent to the jurisdiction of those courts.

You waive any objection based on inconvenient forum or lack of jurisdiction.

20. Changes to These Terms

RT Labs may update these Terms at any time. Changes take effect upon posting to the website. Continued use of the site constitutes acceptance of the the updated Terms.

21. Contact Information

RT Labs
Email: support@getfen.com
Business Address: 1402 Broadway St Suite 105 Longview, WA 98632
Website: getfen.com

Terms and Conditions